The Hub Alberta wildfires: updates and information

Alberta wildfires: updates and information

Athabasca University extends our thoughts and well-wishes to our students, alumni, and their families and friends who are presently dealing with the constraints and challenges wrought by wildfires—including the forced residential and/or work evacuations of thousands of residents. You have our sincerest sympathies.

At this time, your AU coursework is undoubtedly the least of your priorities, and right now the best thing that you can do is to take care of yourself and your loved ones.

Disaster Contingency

If you are an AU learner living in an evacuated area, or are supporting one of these communities as a first responder, please note the following Athabasca University disaster contingency supports:

  • AU will waive exam re-booking fees and course extension fees.
  • AU will replace any AU-provided learning materials that have been lost or damaged as a result of the fires.
  • We recognize that some students may have to put studies on hold for a while. If you are one of these students, we will allow free course withdrawals with a full refund. We’ll be here when you’re ready to return.

These supports have been enacted to ensure that your studies are not adding to your present pressures. If you have other questions, don’t hesitate to contact our Learner Support Services using the contact information below.

AU Learner Support Services

For more information on the above disaster contingencies for learners, please contact Kirsha Dunk, Learner Support Services by email at: or by phone.

Toll-free (Canada / U.S.): 1-800-788-9041

International: 1-780-675-6100

Health and Wellness Support

As a student with Athabasca University you are eligible for mental health and wellness support through Homewood Health. Learners can access services directly online at: or by phone.

Toll-free (Canada): 1-800-663-1142 (English) / 1-866-398-9505 (French)

TTY/Hearing Impaired: 1-888-384-1152

International: 1-877-301-4776

AU Natural Disaster Emergency Bursary

The AU Natural Disaster Emergency Bursaries are intended to assist AU students to continue with their education without interruption due to being affected by a natural disaster. Recipients are eligible to apply for a second bursary upon successful completion of initial bursary-funded course.


Details and updates on the current situation can be found on the Government of Alberta website.

  • May 24, 2019