Athabasca University is closed for holidays on the following dates:
- End of day at 4:30 p.m. MT on Wednesday, Dec. 23, 2020, through Jan. 3, 2021.
- Full operations will resume at 8:30 a.m. MT on Monday, Jan. 4, 2021.
If you have a question about AU while we’re closed, try our automated system Ask AU. Ask AU is also a great place to start even when we’re open.
All other contact information for university student services, departments and more can be found at AU: Contact Us. We will respond to all inquiries in the order they were received when we resume normal business operations on Jan. 4.
Please also keep in mind that AU’s social media channels will not be actively monitored during the holiday, but don’t worry, we’ll get back to you soon!
A note about exams
Although the exam-booking process will not be affected, during the holiday closure the Examination Services unit will not process any exam requests. We strongly encourage all students to submit their exam requests as early as possible to ensure the requests are processed well in advance of the declared exam write dates.
Athabasca University’s exam centres in Athabasca, Edmonton, and Calgary remain closed due to the COVID-19 global pandemic, and exams must all be written online.
AU encourages learners to use ProctorU whenever possible, but undergraduate learners can have their online exams invigilated by any third-party invigilators who are already approved as part of AU’s Exam Invigilation Network, in addition to ProctorU. If having your online exam invigilated in person, it is your responsibility to confirm your invigilator’s availability. Read more about using third-party in-person invigilation for your online exams here.
Regardless of your invigilator of choice, booking an exam is still a two-step process:
- First, book your exam invigilation appointment with your invigilator at least 20 days in advance, then
- book your exam with Athabasca University through MyAU.
As long as the request is made prior to your course contract end date, you can declare a write date of up to 30 days after your course contract end date. Read more about exam policies and deadlines.