Hurricane Dorian: Information for learners
Athabasca University extends our thoughts and well-wishes to our students, alumni, and their families and friends who are presently dealing with the constraints and challenges wrought by Hurricane Dorian. You have our sincerest sympathies.
At this time, your AU coursework is undoubtedly the least of your priorities, and right now the best thing that you can do is to take care of yourself and your loved ones.
Disaster Contingency
If you are an AU learner living in an area that’s been affected by the hurricane, please note the following Athabasca University disaster contingency supports:
- AU will waive exam re-booking fees and course extension fees.
- AU will replace any AU-provided learning materials that have been lost or damaged as a result of the hurricane.
- We recognize that some students may have to put studies on hold for a while. If you are one of these students, we will allow free course withdrawals with a full refund. We’ll be here when you’re ready to return.
These supports have been enacted to ensure that your studies are not adding to your present pressures. If you have other questions, don’t hesitate to contact our Learner Support Services using the contact information below.
AU Learner Support Services
For more information on the above disaster contingencies for learners, please contact Kirsha Dunk, Learner Support Services, by email at: learnersupport@athabascau.ca or by phone.
Toll-free (Canada / U.S.): 1-800-788-9041
International: +1-780-675-6100
Health and Wellness Support
As a student with Athabasca University you are eligible for mental health and wellness support through Homewood Health. Learners can access services directly online at: https://homeweb.ca/ or by phone.
Toll-free (Canada): 1-800-663-1142 (English) / 1-866-398-9505 (French)
TTY/Hearing Impaired: 1-888-384-1152
International: 1-877-301-4776
AU Natural Disaster Emergency Bursary
The AU Natural Disaster Emergency Bursaries are intended to assist AU students to continue with their education without interruption due to being affected by a natural disaster. Recipients are eligible to apply for a second bursary upon successful completion of initial bursary-funded course.
