The Hub Introducing a new mental health and wellness support program for students

Introducing a new mental health and wellness support program for students

Homewood Health: our new service provider for mental health and wellness support for all Athabasca University students

It is inevitable that students may experience a variety of stressors and challenges on their path to pursuing higher education. This may be further compounded by life events, changes at work, and a multitude of other factors unique to each individual.

At Athabasca University (AU), we want our students to know that even though we don’t have a physical campus location, we are only a click or a call away.

We are here for you.

That is why we are introducing the Wellness Support Program, a new service provided by Homewood Health, to better support the mental health and wellness needs of our diverse student population.

The Wellness Support Program is a professional, confidential service that offers counselling, coaching, information, and support around a host of everyday challenges that, at some point, may affect each of us: mental health, addictions, grief and loss, relationship management, career planning, work-life balance, financial planning, nutrition, weight management, and much more. Additionally, the program offers a more culturally traditional approach by providing a service option through approved Elders, spiritual healers, and counselling facilities for Indigenous persons. All services will be available to students at no cost and with no limits on the number of times they can access the program. Students requiring immediate support will have access to 24/7/365 availability.

As we previously reported, AU received a grant from the Government of Alberta to enhance services, policies, and procedures to support the wellbeing of all students. Investments made through that grant, including the Wellness Support Program, advance the Imagine plan and the Student Service Strategic Plan by delivering a student experience that recognizes the importance of culturally appropriate mental health and wellness.

What you need to know

The current service provider, Student Lifeline, administered by the Athabasca University Students’ Union and the Athabasca University Graduate Students’ Association, will no longer be accessible as of November 1, 2018, but students who have an open case with Student Lifeline can continue to access that service while their case is open. We thank AUSU and AUGSA for sponsoring the Student LifeLine over the past three years and we look forward to working with our student associations as we advance the development of the AU Mental Health Strategy and its implementation.

Homewood Health offers an innovative online platform that gives members access to personalized health and wellness tools, resources, and support — anywhere, anytime. The online platform is called Homeweb and can be accessed from your phone, tablet, or desktop — how you want to interact with the available resources is entirely up to you — online, by phone, or in person. Homeweb offers you the ability to create an individual profile, receive personalized content recommendations, and access many other helpful online resources.

Creating an account with Homewood Health is simple. All you need to do is set up a new account and you will have full access to services 24 hours a day, 7 days a week, 365 days a year.

How to sign up:

  1. Navigate to and click sign up
  2. Enter all of the information in the required fields (you do not need to use an AU email address, you can use any email you choose) and then click next step
  3. Enter Athabasca University into the organization name field
  4. Fill in how you are related to Athabasca University – choose ‘I am a member’
  5. Click sign in and you can begin to navigate all of the available resources

Questions, comments?

To learn more about Homewood Health and the wellness support program, click here.

If you have any questions, comments, or wish to further engage with AU as we continue to develop and implement our mental health strategy, we would love to hear from you. Please email us at:

Filed Under:
  • October 30, 2018
Tagged In:
mental health, wellness,