The Hub Help is available

Help is available

We understand that with the news of COVID-19 and its rapidly evolving situation, this might create stress for you or people in your life. Fear and anxiety can be overwhelming at times like this and can create strong emotional reactions.

In the event you find yourself struggling, we would like to remind you that help is available, easy to access, and free of charge.

AU has recently partnered with Homewood Health to provide our students with a Wellness Support Program that includes counselling and coaching services as well as educational information services on a variety of topics relating to mental health and wellness.


Students who call Homewood Health will be connected with an intake service that will assess your situation, risk, needs, and preferences, and will guide you to services that fit your needs. Your confidentiality is assured the same as with any counselling service. This means, your tutors, instructors, and faculty will not be informed that you’ve access services and your academic standing will not be negatively affected by seeking help.


Students with an active AU student number can access counselling in a variety of formats (face-to-face, over the phone or email, or chat) from qualified, experienced mental health professionals with master’s degrees or Ph.Ds. Homewood’s counsellors are trained to help you deal with issues such as stress, anxiety, depression, relationship conflict, addiction or trauma, and a variety of other personal issues.


Homewood Health also offers Life Smart Coaching services with subject matter experts in a variety of areas including:

  • Childcare and parenting
  • Elder and family care
  • Grief and loss
  • Financial or legal issues
  • Relationship challenges
  • Career planning
  • Workplace issues
  • Nutrition
  • Health and weight management
  • Smoking cessation

Online resources

Lastly, a variety of online services can be accessed through Homewood Health’s Homeweb Member Services. These include the following:

  • Online health and wellness library
  • Health risk assessment
  • Child and eldercare resource locators
  • E-courses
  • Self-directed cognitive-behavioural therapy modules for mild to moderate depression and anxiety
  • Multimedia resources (podcasts and videos)

For more information

Please check our Wellness Support Program to find more information about the services available and, as an active AU student, how to access them. You can download a pdf brochure from this page. Culturally competent services are accessible in many languages.

The Centers for Disease Control and Prevention (CDC) has created a helpful webpage on mental health and coping during COVID-19.

Make sure to seek help when you need it, it will not only benefit you but also those in your life.

  • March 13, 2020